Wednesday, June 10, 2009

Streamyx Downtime

Damn!! Saw this announcement from Streamyx

Why always down. The service this few days already sucks...

STREAMYX SERVICE INTERRUPTION NATIONWIDE

Dear Valued Customers,

We wish to inform our Streamyx customers that Telekom Malaysia Berhad (TM) will be performing a network upgrading exercise from 11.00 pm, Friday, 12th June 2009 until 6.00 am, Saturday, 13th June 2009.

As a result, Streamyx customers nationwide may experience a disruption of service during the stipulated period. We would like to assure you that the service would resume to normal after this period.

Telekom Malaysia Berhad (TM) wishes to inform its customers that it is migrating its existing core network to the latest network technology to facilitate the ongoing improvements of our network performance and service quality. The migration will allow TM to provide a more integrated service proposition to support a large ecosystem of applications.

The infrastructure migration will take place in two stages on the following dates and time-periods:



1. Friday, 12 June 2009, 11 pm till Saturday, 13 June 2009, 6 am
2. Friday, 19 June 2009, 11 pm till Saturday, 20 June 2009, 6 am

Therefore, all our Internet and Voice over Internet Protocol (VoIP) such as iTalk and Home Prepaid customers nationwide may experience a disruption of service during the stipulated period. We would like to assure our customers that the services would resume to normal after this period.

1 comment:

Anonymous said...

oh wow.. I wonder why I'm not that surprise..